This Cookie Policy explains how Qanawat Digital Communications ("Qanawat") uses cookies and similar tracking technologies on qanawat.ai. By using our website, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful analytics information.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They include:
- Session cookies: Maintain your login session and preferences while browsing
- Security cookies: Help protect against cross-site request forgery and other security threats
- Load balancing cookies: Ensure stable performance across our server infrastructure
Analytics Cookies
These cookies help us understand how visitors interact with our website:
- Google Analytics: Tracks page views, session duration, and user behavior to help us improve our website
- Performance cookies: Measure page load times and identify technical issues
- Heatmap cookies: Help us understand which parts of the page users interact with most
Functional Cookies
These cookies enable enhanced functionality and personalization:
- Language preference: Remember your language selection (Arabic or English)
- Chat widget: Maintain the state of any open chat sessions
- Form data: Temporarily save form information to prevent data loss
Marketing Cookies
These cookies track your browsing to deliver relevant advertising:
- Facebook Pixel: Measures the effectiveness of our Facebook advertising
- Google Ads: Helps us measure conversions from Google advertising campaigns
- Retargeting cookies: Enable us to show relevant ads to previous website visitors
3. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Third parties that may place cookies include Google, Facebook, YouTube, and customer support tools.
4. How to Manage Cookies
You can control and manage cookies in several ways:
- Browser settings: Most browsers allow you to block or delete cookies through their settings menu
- Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on
- Cookie consent banner: Use our cookie consent tool when you first visit our website
Please note that blocking essential cookies may affect the functionality of our website and prevent you from using certain features.
5. Cookie Retention
Cookies have varying lifespans. Session cookies expire when you close your browser. Persistent cookies remain on your device for the duration set by the cookie (ranging from 30 days to 2 years). You can delete cookies at any time through your browser settings.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by updating the date at the top of this page.
7. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: support@qanawat.ai
- Phone: +965 2228 5885